Cancellation policy
1. Order Cancellation by Customer
Orders may be cancelled within [X hours] of placement provided they have not yet been processed or shipped. To request a cancellation, contact us immediately at [thelioraluxe@gmail.com].
2. Order Cancellation by Us
We reserve the right to cancel orders in cases of product unavailability, pricing errors, suspected fraudulent activity, or failure of payment authorisation. In such cases, a full refund will be issued.
3. Order Modifications
Once an order has been placed, modifications may not always be possible. Contact us immediately if you need to make changes and we will do our best to accommodate your request before dispatch.